Social

Read the full report about CICT’s Social in our Sustainability Report 2023 here.

FRAMEWORK
Material Issues
  • Occupational Health and Safety (OHS) of staff
  • Health and safety of stakeholders (tenants, shoppers, guests, and the public) at its properties
  • OHS in Supply Chain Management
Effective OHS management is part of risk management which strengthens safety and enhances staff productivity and morale
Policy and Objectives
  • Promote a culture of individual ownership and responsibility for OHS management from top management and staff to stakeholders, including tenants and supply chain partners such as vendors, service providers and main contractors
  • Actively participate in industry and national programmes to raise OHS standards
  • Reduce occupational injury rates to achieve zero harm
  • Continually strengthen the robust OHS Management System to meet and exceed OHS legal requirements
Accountability
  • CEO of the Manger is accountable for OHS performance
  • All staff are accountable for OHS performance and implementation through ISO 45001 certified OHS Management System
  • Key performance indicators (KPIs) are linked to remuneration of all staff, including management; performance is tracked and disclosed regularly
Method/Action Plan
OHS Management System
  • Ensure legal compliance
  • Identify hazards and assess risk
  • Adopt CLI Sustainable Building Guidelines (SBG), including the Environment, Health and Safety Impact
  • Assessment (EHSIA) and the Design for Safety framework
  • Execute safe operations through OHS Standard Operating Procedures (SOPs)
  • Prefer ISO 45001 certified supply chain; attainment of national certification may be accepted e.g. bizSAFE Level 3 and above for Singapore
  • Appoint ISO 45001 certified main contractors, or require OHS legal compliance audit
 KPIs
  • OHS performance of staff and supply chian (e.g. vendors, service providers / contractors / suppliers)
  • Stakeholder engagement
Stakeholder Engagement
  • Support and participate in national OHS programmes
  • Share CapitaLand Environmental, Health & Safety (EHS) policy with supply chain partners
  • Encourage key stakeholders, including tenants, shoppers, guests, and the community to adopt safe and healthy behaviour
HEALTH & SAFETY
Approach to Occupational Health and Safety (OHS)

The OHS of our stakeholders is of utmost importance to us. We recognise that an effective OHS management system is not only a key part of risk management but also vital for enhancing productivity, morale, and overall well-being. Our goal is to maintain a safe and secure environment in our properties, thereby optimising the retail and office experiences. In line with this commitment, CICT follows CLI’s OHS Management System where we identify and review OHS hazards, assess risks, formulate policies, ensure accountability, develop action plan, and engage stakeholders actively.

At CICT, OHS is a collective endeavour, with our Board, senior management and staff actively participating through an integrated EHSMS and various stakeholder engagement activities. CICT is committed to maintaining high OHS standards and minimising occupational injuries, aiming for a 'zero harm' outcome.

SOCIAL INTEGRATION
Approach to Occupational Health and Safety (OHS)

CICT is dedicated to creating safe, accessible, vibrant, and quality real estate developments that enrich the lives of stakeholders and the communities surrounding our properties. The social integration standards, embedded within the CapitaLand SBG, encompass:

  • Ensuring accessibility in the built environment for people of different age groups and varying abilities
  • Providing connectivity to public transport, roads, amenities and between buildings
  • Providing community spaces as public gathering points
STAKEHOLDER GROUPS
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